Shop at a Kroger grocery store? We have good news for you! Your COVID-19 tests may be covered.

As a Kroger customer. your On/Go and On/Go One COVID-19 test kit may now be eligible for reimbursement through your insurance provider. Paying zero dollars makes a lot of sense to us.

How it works

1
Purchase a test from any Kroger store after January 15, 2022
2
Hold on to your receipt
3
Submit a claim with your eligible insurance provider
4
Get refunded!*

* Tests can be purchased on letsongo.com.
** The insurance company is responsible for reviewing your claim and providing reimbursement. On/Go and Intrivo are not responsible for processing your claim and reimbursement.

Recent News

Biden-Harris Administration increase access to free tests

As part of its ongoing efforts across many channels to expand Americans’ access to free testing, the Biden-Harris Administration is requiring insurance companies and group health plans to cover the cost of over-the-counter, at-home COVID-19 tests, so people with private health coverage can get them for free starting January 15th.

Read More

Submit a claim

You can get reimbursed for up to eight at-home COVID-19 tests per month for each person enrolled in your insurance plan. Each provider has a slightly different process, so select your insurance company from the list below to be taken to their dedicated reimbursement page. If your provider is not on the list, please visit their website for the most up-to-date reimbursement policies.

Search Providers

Frequently asked questions

How do I get a free at-home over-the-counter COVID-19 test?

As of Jan 15, 2022, individuals with private health insurance coverage can submit a claim for reimbursement for FDA-authorized over-the-counter COVID-19 tests purchased online or in store.

Depending on your provider, you'll be asked to submit a receipt as proof of purchase in order to receive reimbursement. Some insurance companies will provide direct coverage, meaning your test will be free at the point of sale. If your plan has set up a network of preferred providers at which you can obtain a test with no out-of-pocket expense, you can still obtain tests from other retailers outside of that network. Read more here.

Which Medicare plans qualify?

Medicare will cover these tests if you have Part B, including those enrolled in a Medicare Advantage plan.If you are covered under the Medicare Advantage plan, the tests covered under this initiative will be covered outside of your existing plan’s coverage, and in addition to any over-the-counter tests that may be covered under the plan as a supplemental benefit.Medicare won’t cover over-the-counter COVID-19 tests if you only have Medicare Part A (Hospital Insurance) coverage, but you may be able to get free tests through other programs. You can learn more on the Centers for Medicare & Medicaid Services website.

Will I have to pay for my test up front?

It depends. The government is strongly incentivizing health plans to set up a network of convenient locations across the country, such as pharmacies and retailers, where those with private health coverage can purchase over-the-counter COVID-19 tests for free, rather than having to submit claims for reimbursement. Check with your insurance provider to see if they offer such a program.

If not, make sure to hold on to your receipt so you can file a claim for reimbursement. Read More Here.

How do I apply for free tests?

We set up a form that you can fill out to request your tests! After submitting the form, we verify the information and if you qualify we will send you your tests and submit a claim to Medicare (no copay or deductible applies). You can also give our team a call  ###-###-#### to speak with someone to see if you qualify!

What if I already bought and paid for at-home over-the-counter COVID-19 tests? Can I still get reimbursement for those?

Health insurers are not required by law to provide reimbursement for over-the-counter COVID-19 tests purchases prior to Jan. 15, 2022. Please contact your provider directly to see if they have decided to provide reimbursement before that date. Some states may have existing requirements related to coverage of at-home over-the-counter COVID-19 tests. Read more here.

How many tests can I get reimbursed for?

Health insurance providers are required to cover up to eight over-the-counter COVID-19 tests per month per person, regardless of how they are packaged or distributed. That means a family of four can get 32 tests per month for free.

Please note that some COVID-19 test kits are sold with multiple tests per box. There is no limit to the number of COVID-19 tests, including at-home tests, providers must cover when ordered or administered by a health care provider. Learn more here.

Will I need to pay anything up front?

No, we wanted to make this as easy and convenient as possible! Because we verify your coverage and make sure you qualify before shipping your tests, you won’t have to pay anything upfront!

How often can I receive tests for free?

You can receive up to eight free over-the-counter tests each month. Each subsequent calendar month following, you can get another set of eight tests through the end of the COVID-19 PHE (public health emergency).

Are On/Go and On/Go One tests included in the reimbursement policy?

Yes, our tests are qualified as we are authorized by the FDA under emergency use authorization (EUA). You can find our authorization letter on the FDA website under footnote 5 of "CareStart COVID-19 Home Test" and footnote 4 of “Flowflex COVID-19 Antigen Home Test”.  On/Go is a leader in heath-tech and works with several test manufacturers.

If needed, the UPC code for On/Go is 86000619166 and On/Go One is 86000793040.

Effective Jan 15, 2022, over-the-counter COVID-19 tests, like On/Go, that are approved under the FDA emergency use authorization (EUA) are eligible to be reimbursed by your private insurance. Learn more and fill our a form to get your test reimbursed here.

Where can I get more information?

For more information on Medicare plans, coverage, and other resources, you can visit medicare.gov. For more information on On/Go and our tests, visit our website!

What if I don’t have Medicare? Does my insurance still cover On/Go tests?

If you don’t have Medicare, there is still a possibility that your insurance will reimburse you for your tests. If you want to see how that works, visit our website to search for your insurance provider!

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