How do I know which medication is right for me?

We offer a range of weight loss medications to meet your needs. After you sign up, we will schedule an initial consultation with a medical expert. Working together, they will help explain your options, based on your needs and goals.  Because everyone is unique, you’ll see that we can’t promise in advance what exactly will be available to you; but once you make your choice, we’ll be there to help you all the way.

What makes LEAN by On/Go different from other providers?

LEAN is a complete program, supported by the latest technology to make losing weight simple. For example, if you choose to use our compound semaglutide, we handle all the billing and delivery directly for you. If you prefer to work with insurers, we will help handle the paperwork. Our goal is to make your weight loss path simple. We provide fast weight loss results with the help of a range of medications from trusted, FDA-regulated and state licensed pharmacies from our easy-to-use app.

What can I expect after signing up?

After sign-up, you will receive a code to access LEAN in our On/Go app. This includes a specific intake questionnaire which will help our medical team decide what course of action is right for you. We will collect information regarding your health background and connect you with one of our medical experts who will discuss the right treatment options for you and devise a personal plan prior to being prescribed any medication. Once you decide together which medications are right for you, we will work together to determine next steps. It's important that you regularly meet with one of our team (typically monthly to begin with) and complete a one-time set of lab tests (cost included) to check how you are progressing.

What's included in the pricing?

Pricing is $98/month. It includes: 

  • 1:1 telehealth visits with a medical expert;
  • lab testing; 
  • a smart scale with in-app weight tracking; and 
  • a weekly health and wellness newsletter.

Medication costs will vary depending on whether you have insurance coverage or not. If you don’t have insurance coverage, and want us to provide medicine directly to your door, pricing starts at an additional $200 per month.

How do I get prescribed the medication?

One of our medical experts will discuss the right treatment options for you and devise a personal plan prior to being prescribed any medication. Prescriptions may be fulfilled at any pharmacy. Given that there are shortages of some medications presently, we will assist you with finding available medication.

How often will I have appointments?

Your schedule of appointments will depend on your specific program and medication. Typically, you will meet a medical expert monthly for the first six months and then quarterly, but requirements may change depending on your circumstances.

Is the program completely online?

We’ve worked to make the program as convenient as possible. Everything you need is online and managed through the On/Go app, except for lab tests which will need to be done one time within your first 30 days to check how your body is reacting to the medication. These can be easily completed at any QuestTM location. See Find a Location | Quest® for a list of locations.

How soon can I expect results?

Results vary, but patients often see results within weeks of starting treatment.

What if I'm not seeing the results I want?

If you're concerned about the results of your treatment, please schedule an appointment with your provider who will help assess your results and provide feedback to help address your concerns.

Where do I download the On/Go app?

You can download the On/Go app by searching “On/Go” in the Google Play or Apple App stores or by clicking here.

What are these medications?

Semaglutide, tirzepatide, and liraglutide belong to a class of medications known as glucagon-like peptide-1 receptor agonists, or GLP-1 RAs. It mimics the GLP-1 hormone, released in the gut in response to eating. It interacts with parts of the brain that suppress your appetite and signal you to feel full. When used in conjunction with diet and exercise, it can cause significant weight loss — and a reduced risk of cancer, diabetes and heart disease — in people who are obese or overweight.

How do these medications work?

The medications work by mimicking the actions of a hormone called GLP-1, which is naturally produced in the body. GLP-1 plays a vital role in regulating blood sugar levels, promoting satiety (feeling full), and reducing appetite. By activating GLP-1 receptors, medications like semaglutide help to control blood sugar, curbs hunger, and can lead to weight loss.

What are the side effects of GLP-1 medication?

The known side effects of GLP-1s are typically mild — especially when compared to the complications associated with being overweight or obese.

People taking semaglutide for weight loss may experience:

• Dizziness

• Fatigue

• Gastrointestinal issues, such as diarrhea, constipation and gassiness

• Headache

• Stomach issues, including nausea, vomiting, pain or distension (bloat)

Gastrointestinal issues are the most common complaint among people just starting semaglutide. But you may be able to reduce the side effects by beginning on a lower dose and then slowly increasing the amount you take.

More severe side effects are rarer, but possible. Serious side effects include:

• Thyroid cancer—The FDA has issued its most serious warning (called a BOXED WARNING) that GLP-1s like semaglutide may be associated with a type of thyroid cancer called medullary thyroid carcinoma (MTC). So far, this side effect has only been seen in laboratory studies using rodents, so the risk to humans has not been determined. Semaglutide is contraindicated in patients with a family history of MTC or in patients with Multiple Endocrine Neoplasia syndrome type 2 (MEN 2).

• Pancreatitis

• Gallbladder disease

• Low blood sugar

• Kidney disease

• Severe allergy (hypersensitivity)

• Vision problems (diabetic retinopathy)

• Rapid heartbeat

• Suicidal thoughts or behaviors

Source: UCLA Health

What's the difference between Ozempic, Wegovy and semaglutide?

- Ozempic™ and Wegovy™ are brand names, and registered trademarks, of semaglutide medication manufactured by Novo Nordisk

- LEAN by On/Go™ is not endorsed by, affiliated with or sponsored by Novo Nordisk

- Clinical trials have been conducted with Ozempic™ and Wegovy™, but have not been conducted with LEAN compound GLP-1s. Compound semaglutide is produced by our partner who is a FDA regulated, State licensed, and Accredited compounding pharmacy

Are there any medications that can't be taken with GLP-1?

To be safe, we always recommend you share a list of your current medications and supplements with our medical team and pharmacist before starting any new medication.

What if I want to cancel?

You may cancel your subscription at any time. You must cancel before a new billing period begins to avoid additional charges. We're here for you, so if you have any questions or need assistance with canceling your subscription, please reach out to us at [email protected]

Who do I reach out to for support?

You can always contact us at [email protected] or at 800-876-9682

Do you sell my information?

No, we do not sell your data. Protecting your private information is our top priority and we do not sell, rent, or lease user information to third parties. You can review our privacy policy here -

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